| Introduction |
Benalla and District Memorial Hospital provides a comprehensive range of services to the Benalla and surrounding communities.
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| The Hospital's services include |
· Acute Care (medical, surgical and midwifery)
· Aged Care (a 30 bed Nursing Home, daily activities and Home Nursing Service)
and
· Community Health (Allied Health Services, education and health promotion)
Click here to see all of our services
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| Key activity measures from 2006/2007 |
· Bed Days 13,988 Hospital 10,569 Nursing Home · Births 127 · Day Activity Centre attendances 3,242 · District Nurse (Home Nursing) visits 16,061 · Expenditure $19.1 million · Meals prepared 130,838 · Operations performed 1,521 · Outpatient attendances 42,838 · Physiotherapy treatments 2,958 · Separations (patients treated) 4,081 Hospital 25 Nursing Home · Staff 172.5 equivalent full time
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| Quality |
Benalla Hospital has an active Quality Management Program and is fully accredited by the Australian Council on Healthcare Standards. Our Morrie Evans Nursing Home is also accredited by the Commonwealth Standards Agency and won a commendation under the Care Standard at its last survey.
The Hospital prides itself on the quality of its services and the way in which it treats its patients/clients/customers and its staff.
Click here to see our values
Benalla Hospital consistently rates highly in Victorian Public Hospital Patient Satisfaction Surveys conducted by the Department of Human Services. In 2001, Benalla Hospital was ranked highest in its group for patient satisfaction and highest in each of the six sub-categories of Access, Treatment, Complaints Management and Discharge/follow-up.
A key to high patient satisfaction is having great staff who are well trained for the job they do. Our staff take great pride in their work and gain satisfaction from the achievements of the Hospital. Our Human Resource Management practices have been recognized through awards from the Office of Public Employment in 2000 and 2002.
Click here to view the Board of Management
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| Hospital Auxiliary |
Benalla Hospital is fortunate to have a very active Auxiliary, raising funds to purchase and update equipment for the Hospital. If you would like to become a member or require further information about the Hospital Auxiliary, please click on the link below
Benalla Hospital Auxiliary
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| Freedom of Information Applications |
Under the Freedom of Information Act you may apply to obtain information from your Medical Record. You may request copies by writing to the Chief Executive (Freedom of Information Officer) PO Box 406 Benalla Victoria 3672.
The Department of Justice has set a schedule of fees and therefore, applications may incur a charge.
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| Half Yearly Report |
Half Yearly Report- June 30 2008
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| Annual Report |
If you would like a copy of the Hospital's current Annual Report and Quality of Care Report forwarded to you, please contact the Chief Executive's office (03) 5760 2209.
Alternatively, you are able download a copy of the 2007 Annual Report by clicking on the link below.
2007 Annual Report
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